How Long Does It Take to Process an Order?
Orders are typically processed within 2-3 business days. AgClassroomStore at USU strives to process orders as quickly as possible. For large orders, which are built on demand, additional time may be required. We will contact you with an estimated processing time for large orders.
How Long Does Shipping Take?
Shipping times vary based on your location. Most orders will take 2-8 business days. Since we ship from Utah, orders to the east coast will take longer than those to the west coast. We ship to all U.S. states and U.S. territories.
Are Shipping Charges Applied to All Orders?
Yes, shipping is charged on all orders, and shipping costs are calculated at checkout.
Can I Expedite My Order?
Possibly. Expedited processing is available if we have the items in stock. If you choose to expedite your order, you will be responsible for both the expedited processing fee and the shipping cost.
Do You Offer In-Store Pickup?
Yes, we offer free local pickup at Utah State University, Logan campus. Select "local pickup" at checkout, and your order will be ready for pickup within 2-3 business days. You will receive an email with pickup instructions when your order is ready.
Return Policy
You can return most new, unopened items within 30 days of delivery for a full refund. We will cover return shipping costs if the return is due to our error (e.g., you received an incorrect or defective item).
Refund Processing
Refunds are typically processed within four weeks, which includes:
- 5-10 business days for the return to reach us
- 3-5 business days for us to process the return
- 5-10 business days for your bank to process the refund
If you need to return an item, please Contact Us with your order number and product details. We will respond quickly with return instructions.